19851 Nordhoff Place #105,
Chatsworth CA 91311

We’re open Monday – Friday, 9 a.m. – 6 p.m. PST

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Frequently Asked Questions

Please read our FAQ before sending us a message

How do I submit a warranty claim?

To submit a warranty claim, please fill out our Warranty Request form here. Please submit your warranty claim to admin@emobii.com

What does my warranty cover?

Charge Maxx product warranty is good for 12 months from date of purchase and will only cover defected product. The warranty does not cover damages caused by accident, misuse, modification or normal wear and tear.

I have submitted a warranty claim, but I have not heard back?

Once a warranty request is submitted, you will get an email from our RMA department with a case number. Please allow 7-10 business days for a replacement. If after 10 business days you have not been contacted by an Emobii representative or received your replacement, please send an email to admin@emobii.com with your case number and request.

Receiving an error message when plugging in lightning cable to device

In previous iOS software updates, we have seen Apple devices not recognizing the previously used cables. This does not mean your cable is defective; there may be a glitch in the software update. Before submitting a warranty claim, please clean the cable connector and charging port of the device and reinsert the cable.


Why Emobii? If you are searching for an employer who is committed to your professional growth and success, we encourage you to learn more about the wide variety of careers available. As a growing manufacturer and distributor, our success depends on hiring top-notch employees within the following areas:

Current Open Positions

Entry-level sales representatives to senior sales executives

Positions in Customer Service, Marketing and Account Management

In this fast-paced, competitive industry, continuous learning is a must. That’s why we offer many types of training to help employees learn the latest technology and develop their skills.


We embrace diversity in the workplace. We are committed to creating a diverse work environment where all employees are respected and supported to do their very best. We an Affirmative Action Equal Opportunity Employer Minorities/Females/Individuals with Disability/Protected Veterans.

EEO is the Law

Employees of this Company are protected under federal law from discrimination on several bases.

Emobii is proud to be an equal opportunity employer. Minority/Female/Individuals with Disabilities/Protected Veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other characteristic protected by law.